District Director of Operations
As District Director of Operations, you will be a vital contributor to an executive leadership team that strives to innovate and deliver results. Our DDOs are relentless champions who drive key performance indicators that make our Company successful. Whether it's setting the example for customer service or modeling processes, you'll showcase your leadership by seizing every opportunity to teach, develop, and motivate your teams to success. You will exercise your creativity by collaborating with field leadership and corporate stakeholders on exciting initiatives that set the stage for our Company's operational excellence. All along the way, we'll provide you with a comprehensive and engaging training program that covers everything you'll need to excel in your career.
Reach your sales plans and goals by identifying opportunities for operational enhancements in your district, such as marketing, collections, referrals, and more to drive growth and sales.
Collaborate on talent efforts to build your dream team! Establish clear development paths for each of your team members and maintain a strategic succession plan.
Regularly visit each store in your district to provide ongoing coaching, development, and mentorship to your teams.
Develop and maintain annual budgets. Promote and mention an atmosphere of compliance with Company policies and procedures, as well as local, state, and federal laws and regulations and by performing audits with rigorous review and analysis.
The DDO is a member of the Field Operations team, which works to provide alternative lending solutions to our customers who may not have access to, or choose not to use, traditional credit opportunities. Field Operations, comprised of our store team members, is the front line of our business, and strives to provide the best customer service and overall lending experience in the industry.
The TMX Finance Family of Companies ('the Company') is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax, TitleBucks, and InstaLoan, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.
Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required.
All TMX entities are Equal Opportunity Employers.