As a General Manager, you will be vital to the success of your team members and your store's growth. Through their previous leadership experience and the training we provide, our GMs coach and develop their teams to become the best they can be so that everyone can succeed. Whether it's demonstrating superior customer service or performing customer transactions, you will lead by example while setting the bar high for performance. In partnership with your District Director of Operations, you will set objectives and metrics, and ensure your team's achievement in meeting them through your ability to motivate and inspire '-' and we'll ensure you have the same opportunities to develop your skills and move your career forward.
Essential Duties and Responsibilities
Coach and develop team through training, employee management, and setting an example in order to maximize potential for team members and the business.
Encourage store growth and profitability by appraising vehicles, selling loan products to consumers, obtaining referrals, participating in community events, and more.
Develop customer relationships and provide unrivaled customer service in order to build new business, increase store profitability, and further brand loyalty and recognition.
Set performance standards and expectations while holding team accountable for upholding compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
The GM is a member of the Field Operations team, which works to provide alternative lending solutions to our customers who may not have access to, or choose not to use, traditional credit opportunities. Field Operations, comprised of our store team members, is the front line of our business, and strives to provide the best customer service and overall lending experience in the industry.
The TMX Finance Family of Companies ® ('the Company') is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.
Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required.
All TMX Finance Family of Companies® Are Equal Opportunity Employers
The TMX Finance family of companies ('TMX') is one of the largest and fastest growing consumer specialty finance organizations in the United States. With brands that include TitleMax, TitleBucks, and InstaLoan, TMX provides a diversified product offering. These brands are represented nationwide and the growth of TMX has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.
A TMX family company is currently seeking a highly competitive and results driven General Manager to join its amazing team. General Managers are vital to the success of our organization and are instrumental in encouraging store growth and profitability. This role requires a highly charismatic leader who has the ability to develop great relationships and effectively communicate at all levels within the organization. Each General Manager is prepared for success through participation in our comprehensive training program. Building off of your prior experience, you will develop the skills necessary for managing store operations, sales and collections, and effectively building your store's reputation in the community. Successful candidates will have a winning attitude, will motivate individuals, and will develop a team atmosphere while maintaining the company core values.
We offer a competitive benefits package, which includes:
Essential Duties and Responsibilities of the General Manager:
Specific knowledge, skills and abilities
Minimum Required Qualifications
All TMX entities are Equal Opportunity Employers.